For owners
Owner Support
A named point of contact, regular updates and clear reporting on your property.
Introduction
Owners should never have to chase their manager for information. We provide a point of contact for questions and regular updates on how your property is being operated.
Reporting frequency and format are agreed with you at onboarding.
- Independent management company — no platform affiliation.
- Scope, fees and responsibilities agreed in writing before we start.
- Available in the destinations where we have local support.
Benefits
What this means for you as an owner
Named contact
You know who to speak to and how to reach them.
Regular reporting
Periodic updates on occupancy, operations and any issues.
Transparent decisions
Anything that affects cost or guest experience is discussed with you.
Process
How it works
- 01
Onboarding call
We agree communication preferences and reporting cadence.
- 02
Routine updates
You receive scheduled updates on your property.
- 03
Ad-hoc questions
Reach your contact directly whenever you need to.
- 04
Periodic review
We review how the arrangement is working and adjust it.
FAQ
Frequently asked questions
How quickly do you respond to owners?
Usually within 24 hours during business days, Monday to Friday, 09:00–18:00 CET.
Can I still use the property myself?
Yes. Owner stays are blocked in the calendar on request.
Owner enquiry
Tell us about your property
Share the location and how you would like the property operated. We reply within one business day, Monday to Friday, 09:00–18:00 CET.
Related services
End-to-end coordination of your short-term rental, from guest messages to cleaning and maintenance.
Ongoing pricing, calendar and stay-rule management aimed at balanced occupancy and rate.
Professional replies to enquiries, booking questions and in-stay messages on your behalf.
Scheduling, checklists and quality checks with trusted local cleaning providers between stays.