Flexible rate
- Free cancellation up to 14 days before check-in.
- 50% refund up to 7 days before check-in.
- No refund thereafter.
Non-refundable rate
Non-refundable bookings are charged in full at the time of booking and are not eligible for refund.
Long stays (28+ nights)
Long-stay bookings follow specific terms provided in your confirmation email.
Refund processing
Approved refunds are processed within 10 business days to the original payment method.
Consumer rights
Nothing in this policy affects any statutory rights you may have as a consumer in your country of residence.