Turnovers
Cleaning Coordination
Scheduling, checklists and quality checks with trusted local cleaning providers between stays.
Introduction
Cleanliness is the single most common reason a short-term rental receives a poor review. We coordinate turnovers with trusted local cleaning providers and check that the work meets an agreed standard.
Cleaning is carried out by independent local providers we select and coordinate; Hostory manages the schedule, the checklist and the follow-up.
- Independent management company — no platform affiliation.
- Scope, fees and responsibilities agreed in writing before we start.
- Available in the destinations where we have local support.
Benefits
What this means for you as an owner
Reliable scheduling
Turnovers are planned around arrivals and departures, including same-day changeovers.
Defined checklist
A property-specific checklist covers cleaning, linen, consumables and presentation.
Quality follow-up
Issues found during or after a clean are reported and corrected.
Process
How it works
- 01
Partner selection
We identify and brief a local cleaning provider for the property.
- 02
Checklist setup
We define exactly what a turnover includes for your property.
- 03
Scheduling
Cleans are booked against the live calendar.
- 04
Verification
Standards are checked and deviations addressed.
FAQ
Frequently asked questions
Who pays the cleaning provider?
Cleaning costs are agreed with you in advance and handled according to the arrangement we set out in writing.
Do you supply linen and consumables?
Linen and consumables can be included in the turnover scope depending on the destination and the provider available.
Owner enquiry
Tell us about your property
Share the location and how you would like the property operated. We reply within one business day, Monday to Friday, 09:00–18:00 CET.
Related services
End-to-end coordination of your short-term rental, from guest messages to cleaning and maintenance.
Ongoing pricing, calendar and stay-rule management aimed at balanced occupancy and rate.
Professional replies to enquiries, booking questions and in-stay messages on your behalf.
Coordination of repairs and trades so small issues are fixed before they become expensive.